Privacy Policy – FlyandFall
Effective Date: September 14, 2025
At FlyandFall, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (flyandfall.com), shop with us, or interact with our brand through Instagram, Meta, or other platforms.
1. Information We Collect
When you visit or make a purchase from FlyandFall, we may collect the following types of information:
• Personal details: name, email address, phone number, billing/shipping address.
• Payment information: processed securely through Shopify and third-party providers (we do not store credit card details).
• Account information: login credentials (if you create an account with us).
• Shopping behavior: products viewed, items added to cart, purchase history.
• Device & browsing data: IP address, browser type, cookies, and analytics data.
2. How We Use Your Information
We use the information collected to:
• Process and fulfill your orders.
• Provide customer support.
• Send order updates, promotions, and marketing (if you opt in).
• Improve our website, products, and shopping experience.
• Prevent fraud and comply with legal obligations.
3. Sharing Your Information
We respect your privacy — your information is never sold.
We may share limited information with:
• Service providers (Shopify, payment gateways, shipping carriers).
• Marketing platforms (Meta/Facebook/Instagram Ads, email service providers) when you consent to receive updates.
• Legal authorities if required to comply with law.
4. Cookies & Tracking
Our site uses cookies and similar technologies to:
• Keep your shopping cart active.
• Remember your preferences.
• Track website performance and visitor activity.
• Deliver relevant ads through Meta, Google, or other partners.
You can disable cookies in your browser, but some features may not work properly.
5. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications.
• Restrict or object to certain data processing.
To exercise your rights, please contact us at: support@flyandfall.com
6. Data Retention & Security
We retain personal data only as long as necessary to fulfill orders, comply with laws, or provide requested services.
We use industry-standard security measures to protect your data, but no online system is 100% secure.
7. International Customers
If you are shopping from outside the U.S., your information may be transferred and processed in other countries (including where Shopify or our partners operate).
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
FlyandFall
📧 Email: contact@flyandfall.com
🌐 Website: flyandfall.com