Accessibility Statement

Last Updated: November 29, 2025

OUR COMMITMENT

FlyandFall is committed to ensuring digital accessibility for all visitors, including people with disabilities. We believe that everyone deserves equal access to fashion and our digital experience, regardless of ability.

ACCESSIBILITY STANDARDS

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognized guidelines help ensure web content is perceivable, operable, understandable, and robust for all users.

ACCESSIBILITY FEATURES

Our website includes the following accessibility considerations:

Structure & Navigation

  • Semantic HTML markup for proper content hierarchy
  • Logical heading structure (H1, H2, H3) throughout pages
  • Skip navigation links for keyboard users
  • Consistent and predictable navigation patterns

Visual Design

  • Minimum font size of 16px for body text
  • Line height of 1.6-1.7 for improved readability
  • Color contrast ratios meeting WCAG AA standards (minimum 4.5:1 for normal text)
  • Clear visual focus indicators for keyboard navigation

Content

  • Descriptive alternative text for all meaningful images
  • Descriptive link text (avoiding "click here")
  • Form labels properly associated with inputs
  • Error messages that clearly describe issues and solutions

Functionality

  • Full keyboard navigation support
  • No content relies solely on color to convey information
  • Sufficient time provided for users to read and interact with content

KNOWN LIMITATIONS

We acknowledge that despite our efforts, some areas may not yet meet all accessibility standards. We are actively working to address these issues:

  • Third-party integrations (payment processors, shipping calculators) may have their own accessibility limitations
  • Some legacy product images may lack comprehensive alternative text
  • Certain dynamic features are being evaluated for improved screen reader compatibility

ONGOING COMMITMENT

Accessibility is not a one-time effort but an ongoing commitment. We:

  • Conduct regular accessibility audits of our website
  • Test with assistive technologies including screen readers
  • Stay informed about evolving accessibility standards and best practices
  • Train our team on accessibility principles
  • Prioritize accessibility in all new features and updates

FEEDBACK & ASSISTANCE

Your feedback helps us improve. If you experience any difficulty accessing our website or have suggestions for improvement:

Contact Us:

  • Email: contact@flyandfall.com
  • Response Time: We aim to respond within 3-5 business days

When Contacting Us, Please Include:

  • The page or feature you're having difficulty with
  • The assistive technology you're using (if applicable)
  • A description of the issue

If you encounter an accessibility barrier, we will work with you to provide the information or service you need in an accessible format or alternative method.

THIRD-PARTY CONTENT

Some content on our website is provided by third parties (such as payment processors and social media embeds). While we encourage our partners to maintain accessible services, we cannot guarantee the accessibility of third-party content.

TECHNICAL SPECIFICATIONS

FlyandFall's website is designed to be compatible with:

  • Current versions of major web browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers including JAWS, NVDA, and VoiceOver
  • Browser zoom up to 200%
  • Keyboard-only navigation